Training in the context of HR, refers to the process of acquiring knowledge, skills, and competencies through systematic instruction and practice. It involves providing employees with learning opportunities that are relevant to their job roles and responsibilities, with the aim of enhancing their performance, productivity, and overall professional development. Training can be delivered through various methods such as workshops, seminars, on-the-job training, e-learning modules, or external courses.
An example of training is when a company conducts a sales training program for its sales team to improve their selling techniques, product knowledge, and customer relationship management skills. The training sessions may include interactive presentations, role-playing exercises, and case studies to simulate real-life sales situations. Through this training, the sales team members gain the necessary knowledge and skills to effectively engage with customers, close sales, and achieve their targets.