Total Quality Management (TQM) is a comprehensive approach in the field of human resources aimed at enhancing organizational performance and customer satisfaction through continuous improvement, employee involvement, and a commitment to quality at all levels of an organization.

Example
In a manufacturing company, TQM in human resources would involve ensuring that all employees are trained in quality standards and are encouraged to identify and address quality issues in their work. Regular feedback mechanisms and performance evaluations would be established to measure progress and drive continuous improvement. This would result in higher product quality, increased customer satisfaction, and a more engaged and motivated workforce.