Internal communications refers to the processes and strategies used by an organization to facilitate effective communication and information sharing among its employees. It involves the exchange of messages, updates, and important information within the company, aiming to foster engagement, alignment, and collaboration among employees. Internal communications can be delivered through various channels, such as company newsletters, intranet portals, email communications, team meetings, digital platforms, and other tools designed to reach and connect with employees.
Example
Company XYZ implements a robust internal communications strategy to keep its employees informed and engaged. They regularly send out company-wide emails and newsletters that share important updates about organizational changes, new initiatives, and upcoming events. In addition, they maintain an intranet portal where employees can access company news, resources, and collaborate with colleagues. The company also holds monthly town hall meetings where senior leaders provide updates and answer questions from employees. By prioritizing internal communications, Company XYZ ensures that employees are well-informed, connected, and have the necessary information to perform their roles effectively.