Candidate experience refers to the overall perception and journey of individuals who interact with an organization's recruitment and selection process. It encompasses all touchpoints and interactions that candidates have with the company, from the initial application stage to the final decision-making process. The candidate experience focuses on creating a positive and engaging experience for job applicants, regardless of whether they are ultimately selected or not.
Example
A positive candidate experience is when a candidate applies for a job at a company and receives a prompt acknowledgment of their application. The organization maintains regular communication with the candidate, keeping them informed about the status of their application and providing updates on the hiring process timeline.